How Can We Help You Today?

Search all IT Vision-related assets online. A login is required to view private documents.

Welcome to the Client Portal

This is the repository for all user documentation relating to IT Vision software, and houses our extensive e-learning opportunities. Our goal is to assist you in finding the information you require as quickly as possible so that you can navigate our products confidently and efficiently.

To access the content contained in the Portal, you will need to have a log in. If you don’t have one, please click the Join Now button. Unlike the Support Site, which is one log in per customer, the Portal requires individuals at a customer site to have a log in. Once your log in has been verified, you will have complete access to user guides, release notes, e-learning opportunities, software updates and training schedules.

Single Touch Payroll Phase 2 (STP2)

Single Touch Payroll Phase 2 (STP2) expands reporting requirements to the Australian Taxation Office (ATO), meaning employers need to capture more detailed information in their payroll software.

We are pleased to provide you with an update in relation to progress on our enhancements to both SynergySoft and Altus Payroll, to ensure compliance with STP2.

Learn More about SynergySoft >>

Learn More about Altus Payroll >>

ATO Tax Tables

Most tax tables remain unchanged for the 2022/23 financial year, so the rates and thresholds that applied from 13 October 2020 remain in place.

The recent Federal Government Budget extended the low and middle income tax offset. This is only claimable when employees lodge their income tax return.

Annual indexing of repayment incomes for Study and Training Support Loans (STSL) mean the withholding thresholds have been changed for these tax tables. The ATO have now published these new thresholds.

The Working Holiday Maker tax rates will change from 1 July 2023, but these are yet to be published by the ATO. These cannot be updated via a patch as there is no consistent coding between our customers, and as a result need to be manually updated.

Learn More about SynergySoft >>

Superannuation Guarantee Increase

From 1 July 2022, the super guarantee contribution rate (SG rate) will increase from 10% to 10.5%.

Additionally, the 2021/22 Budget measure involving the removal of the $450 per month minimum wage or salary threshold will be enacted. That means low-income employees will receive SG support from 1 July 2022.

The increase to 10.5% is legislated under the Superannuation Guarantee (Administration) Act 1992.

Learn More about SynergySoft >>

Learn More about Altus Payroll >>

Training courses for 2022/23

IT Vision training workshops allow you to refine your skills and learn how to get the most out of your software. They're also your first port of call when onboarding new staff members. Training courses include Payroll, Finance, Rates, Records, Reporting and System Administration. To view all available courses, click here.

Altus Enhancements

There have been some enhancements to Altus to ensure consistencies across the applications. To get to know what has changed, click here.

Upcoming Events and Meetings

All Upcoming IT Vision Events and User Group Meetings.

View Events
Training Schedules

Information on Training Schedules and On-Demand Recordings through here.

View Schedules
Releases Notes

A full list of all resources can be found here.

View Release Notes
Software Releases
Training Resources